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Article: Tour operator fined for misspelling passenger's name.
- Article from:
- Hindustan Times (New Delhi, India)
- Article date:
- January 11, 2009
CopyrightCOPYRIGHT 2009 McClatchy-Tribune Information Services. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Byline: Harish V Nair
Jan. 11--NEW DELHI -- What's in a name? A lot. This is what a tour operator realised after being directed by a consumer court to pay a compensation of Rs 10,000 for misspelling the name of an air passenger in the e-ticket following which her entire family went through agonising moments at the Palam airport. Vikaspuri resident Shubh Chand Jain had purchased five e-tickets of Jet Airways for his family members from Trip Travel Pvt. Ltd. on March 24, 2008 for a journey from New Delhi to Raipur and back. The date of departure was March 29 and arrival on March 31. When he reached the airport, Jain found that the tour operator had ...
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