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Article: Building job satisfaction of certified public accountants (CPAs) in Thailand: effects of role stress through role conflict, role ambiguity, and role overload.
- Article from:
- Journal of Academy of Business and Economics
- Article date:
- February 1, 2008
- Author:
CopyrightCOPYRIGHT 2008 International Academy of Business and Economics. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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ABSTRACT
The purpose of this study is to investigate the effects of role stress (role conflict, role ambiguity, and role overload) on job satisfaction of certified public accountants (CPAs) in Thailand. Role stress is positioned to become a key determinant of job satisfaction. Here, role stress includes role conflict, role ambiguity, and role overload. They are hypothesized to have negative relationships with job satisfaction. The results show that all components of role stress (role conflict, role ambiguity, and role overload) have significant and negative associations with job satisfaction. Then, these three components play an important direct role in ...