Article: Consumer direct reveals top 10 complaints in 2008.

M2 PRESSWIRE-26 January 2009-UK Government: Consumer direct reveals top 10 complaints in 2008(C)1994-2009 M2 COMMUNICATIONS LTD

RDATE:26012009

Complaints about second hand cars bought from independent dealers have once again topped the list of complaints received by government-funded advice service Consumer Direct.

Consumer Direct advisors answered almost 1.6 million calls and emails in calendar year 2008 and logged 874,171 consumer complaint cases, up almost 7 per cent from the previous year.

In total, Consumer Direct received 47,019 complaints about second hand cars bought from independent dealers, up more than 12 per cent on the ...

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