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Article: Get it yourself: self-serve cylinder exchange provides customers access to propane 24 hours a day.(TECHNOLOGY)
- Article from:
- LP/Gas
- Article date:
- January 1, 2009
- Author:
CopyrightCOPYRIGHT 2009 Questex Media Group, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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It wasn't so long ago that Americans enjoyed--and expected--full-service gasoline stations, personal service at banks and retail establishments, and a friendly voice answering corporate telephones. Today, many of us prefer self-serve gas stations, online banking and bill-paying, and e-mail-based customer service. Not only do we not miss a real person answering the phone, we like the immediate gratification of being able to shoot an e-mail or leave a voicemail, and pushing a few buttons to make it happen is really no big deal.
In a similar way, the days of taking your empty, 20-pound propane cylinder to a store for refilling or exchange may be going the way of the ...