Article: Value-added reference service: the North Carolina Periodicals Index.

This index adds value to a significant group of North Carolina periodicals that previously lacked effective indexing.

American librarians can choose to view today's bleak financial climate as a curse or as an opportunity to improve service by adding value(1) to existing resources and levels of staffing. As legislators and municipal officials throughout the country scurry to cut taxes and services in response to real or perceived pressure from taxpayers, many libraries in public institutions will find it increasingly difficult to maintain existing levels of service, let alone enhance them. Librarians will have to use their collections, equipment, and personnel more ...

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