Article: An Arbitration Gone Bad - Not Arbitration Gone Bad.

Originally published in the February 2009 edition of Commercial Litigation Review.

Periodically, a litigator or a corporate counsel will complain about a bad experience in arbitration, and go on to say that as a result he or she will no longer agree to arbitration. In effect, that person has concluded that the entire process of arbitration is flawed – that it has "gone bad."

When we hear someone react that way, we question whether the person should be concluding that arbitration as a process is flawed. Rather, it may be that the particular arbitration was flawed.

And if that is a reasonable possibility, it seems to us that the litigator ...

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