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Article: Salesforce.com Extends the Service Cloud Into Real-Time Customer Conversations With New Salesforce CRM for Twitter.
- Article from:
- PR Newswire
- Article date:
- March 23, 2009
CopyrightCOPYRIGHT 2009 PR Newswire Association LLC. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Salesforce CRM for Twitter enables companies to search, monitor and join relevant Twitter micro-conversations directly in the Service Cloud
The Service Cloud empowers customer service organizations to join and manage today's customer service conversations in the cloud
SAN FRANCISCO, March 23 /PRNewswire-FirstCall/ -- Salesforce.com , the enterprise cloud computing company, today announced Salesforce CRM for Twitter, enabling companies to search, monitor and join conversations taking place on Twitter directly in the Service Cloud. The Service Cloud, announced in January of this year, is the next generation solution for customer service that exponentially ...