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Article: BoldChat Uncovers Consumer-Driven Best Practices to Enhance Live Chat Effectiveness.
- Article from:
- PRWeb
- Article date:
- April 2, 2009
CopyrightCOPYRIGHT 2009 COMTEX News Network, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Wichita, KS, Apr 02, 2009 (PRWeb.com via COMTEX) -- After conducting the industry's most comprehensive survey on the effectiveness of live chat (www.boldchat.com)technology, Bravestorm, makers of BoldChat (www.boldchat.com), today announced a set of best practices for e-tailers to help enhance live chat effectiveness.
In a recent survey of more than 250 online shoppers, BoldChat was able to confirm a direct correlation between the availability of live chat and a growth in sales for online retailers. A key conclusion of the research was that e-retailers who are currently using live chat technology on their websites can improve results by implementing one or more ...