Article: Package-goods players warm up slowly to the social-media scene; Kraft, Coca-Cola, P&G dip cautious toe into Twitter and Facebook.(Kraft Foods Inc.)(Procter & Gamble Co.)

Byline: EMILY BRYSON YORK

Kraft and coca-cola spend millions of dollars to blanket the airwaves with expensive TV ads touting cheese and soda, but when it comes to social media, the marketers and their consumer-package-goods brethren are busy playing catch-up to consumersand other categories.

Oh, the reasons uttered for why these titans of marketing are slow to adapt to a social world: No one wants to be friends with toothpaste; marketing-mix models reinforce tried-and-true paid-media tactics; conversations don't scale for companies that need to move millions of products a year. But as consumers flock to the services, the behemoths are trying to tackle ...

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