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Article: SOFTWARE AG Sponsor of New Information Technology Support Center Certification Program.
- Article from:
- Business Wire
- Article date:
- November 12, 1997
CopyrightCOPYRIGHT 1997 Business Wire. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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HIGHLANDS RANCH, Colo.--(BUSINESS WIRE)--Nov. 12, 1997--
Involvement Reinforces Commitment and Strategic
Importance of Customer Support
SOFTWARE AG Americas announced that it is one of 17 major software companies to develop a program which will eventually certify the quality of IT service provided by internal and external support organizations.
The effort has been organized by SOFTBANK Service & Support Consultants (SSC), which will manage the development of the program and eventually certify support organizations.
"Current and potential IT customers need a way to evaluate vendor ability to ...