|
|
Article: Northern Rail uses mobile technology to improve customer service; Over 1,000 conductors given the latest travel information on their mobiles.
- Article from:
- M2 Presswire
- Article date:
- May 21, 2009
CopyrightCOPYRIGHT 2009 M2 Communications Ltd. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
|
M2 PRESSWIRE-21 May 2009-Vodafone UK: Northern Rail uses mobile technology to improve customer service; Over 1,000 conductors given the latest travel information on their mobiles(C)1994-2009 M2 COMMUNICATIONS
RDATE:21052009
A new mobile information service, enabled by Vodafone UK, is delivering real time, detailed journey information to over 1,000 conductors on Northern Rail trains, improving customer service by ensuring customers are kept better informed throughout their journey.
Northern Rail's investment gives train conductors working across the 2,600 daily train services access to more detailed service information from the control team and ...