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Article: Outsourcing Confidence Index Climbs to Reignite Industry, Reveals Latest Black Book 'State of the Industry Report'.
- Article from:
- PR Newswire
- Article date:
- June 1, 2009
CopyrightCOPYRIGHT 2009 PR Newswire Association LLC. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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The 2009 Black Book "State of the Outsourcing Industry" Report released today announces the trends, buying outlook and insights of over 24,000 users globally for the coming four quarters. Black Book also announces the Top Fifty Best Managed Global Outsourcers in this closely-watched annual client experience survey, the largest of its kind in the technology and services sectors. Results point to restoring budgets, strategic outsourcing spending and a 2010 recovery for suppliers that stayed customer-centric through the recession.
NEW YORK, June 1 /PRNewswire/ -- The leading customer satisfaction survey in the managed services sector, the Black Book 2009 State of ...