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Article: CriticalPoint(TM) Training Rated 'Excellent' in Customer Satisfaction.
- Article from:
- Biotech Week
- Article date:
- May 27, 2009
CopyrightCOPYRIGHT 2009 NewsRX. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Baxa Corporation announces the positive customer satisfaction results for the online and on-demand training program, CriticalPoint, in a nationwide pharmacy survey. CriticalPoint is in use in 9% of the facilities surveyed by Pharmacy Purchasing and Products in its 2nd annual national survey released in May 2009 versus only 1% a year ago. In addition to market share information, a portion of the survey was focused on user satisfaction with training programs. Here, CriticalPoint scored 100% of their responses in the "Excellent" and "Good" ratings. On the five-point scale, these results represent the two highest satisfaction ratings. No other training program scored all ...
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