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Article: May 13 is U.S. DOT Airline Compliance Deadline; MedAire Offers Part 382 Training.
- Article from:
- Journal of Transportation
- Article date:
- June 6, 2009
CopyrightCOPYRIGHT 2009 NewsRX. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Commercial air carriers and their contracted vendors such as MedAire, Inc. must comply with a U.S. Department of Transportation (DOT) May 13 deadline associated with the Air Carrier Access Act (ACAA), or 14 CFR Part 382, enabling passengers with disabilities to have improved access to the skies. The rule requires a Complaints Resolution Official (CRO) be trained to proficiency by May 13 for each carrier affected by the regulation, which includes U.S. air carriers with 19-plus passenger seat planes, international air carriers flying to and from the United States and those with code share agreements.
A CRO is the point-person for complaints lodged against the ...