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Article: Peacekeeping in the workplace: how to handle personality clashes among employees.
- Article from:
- Supervision
- Article date:
- November 1, 1997
- Author:
CopyrightCOPYRIGHT 1997 National Research Bureau. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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If you're like most supervisors, foremen and middle managers, no one ever told you that you would have to spend almost one-fifth of your time acting as a peacekeeper, referee and mediator for squabbling employees. Yet, that's what's happening in many workplaces today.
Supervisory personnel across the country now spend an average of 18 percent of their time dealing with personality clashes among employees. These are the findings of a survey of 150 executives conducted by Accountemps, a nationwide temporary help agency. This is double the amount of time devoted to workplace peacekeeping efforts as reported in a similar survey just 10 years ago.
Flare-ups ...