Article: Adding value, going global, and serving smaller clients; four information professionals offer their thoughts on the trends and opportunities that will shape the information industry in the years ahead.(THE FUTURE OF THE PROFESSION)

The global economic downturn has been the leading topic of conversation for several months now, and it is affecting the information industry just as it is nearly every other economic sector. But even as information professionals struggle to adapt to the downturn and seek opportunities amid the devastation, other developments--the continuing digitization of information resources and the growing demand for specialized products and services, to name just two--are exerting profound and far-reaching influences on the industry.

Information Outlook asked four information professionals to share their views on (a) the most significant developments that will affect the ...

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