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Article: Cybera Appoints Vice President for Customer Service.
- Article from:
- Entertainment Close-up
- Article date:
- June 24, 2009
CopyrightCOPYRIGHT 2009 Close-Up Media, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Cybera, a managed service provider of security and network solutions, announced the addition of Ron Johnson as the company's Vice President of Customer Service, bringing with him over 14 years of communications, managed services and customer satisfaction experience.
In his role at Cybera, Johnson will be responsible for Cybera's Solutions Management Center and customer advocacy. Among his tasks, Johnson is responsible for expanding the customer satisfaction and quality assurance programs for Cybera customers as he oversees SMC operations with other internal support. Johnson will report to David Amador, Senior Vice President, Operations at Cybera.
"Ron is ...