Article: Contractors educating themselves in Arizona.(FOCUS: TRAINING & EDUCATION TRENDS)

There are book smarts. And, there are street smarts. What about an impressive collaboration of the two sets? Think about it: You've got your technicians studying for North American Technician Excellence (NATE) or similar advanced certification, and they are able to regurgitate facts and figures for a few days following the exam, and then what? Unless they are practicing what has been preached, so to speak, where does this knowledge base go? It might be going out the window, much like cool air escaping through an open clerestory on a hot, humid summer day.

Well, not at two Phoenix, Ariz.-area contracting outfits, Air Conditioning by Jay LLC and Magic Touch ...

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