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Article: Twitter coach--a smart idea.(HR News)(online social networking )(Brief article)

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HRMagazine
Article date:
July 1, 2009
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Some experts maintain that, done correctly, social networking on sites like Twitter and Facebook increases a company's visibility in a positive manner, helps manage customer complaints, and can facilitate innovation, productivity and collaboration. Some say the exposure can be a good way to improve communication significantly, interact honestly with customers and foster collaboration.

Michelle MacPherson, social ...

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