Article: Time to exploit supplier relationships.

Building customer relationships has replaced cost competitiveness as the number one issue on the agendas of CEOs of a wide range of industries around the world. based on an A.T. Kearney survey of 450 global senior executives, the 1997 study also finds that few companies leverage their supplier relationships. The 25 percent that make supplier relationships a priority are rewarded with better financial performance as well as greater customer satisfaction. These top companies are building strong relationships throughout the supply chain.

Ultimately, it's up to the CEO to drive programs that develop necessary supplier partnerships whether the objective is to reduce costs ...

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