Article: "Lean' process helps Boeing manage leaves of absence; Aerospace firm saves millions of dollars, hours of productivity.(NEWS)

Byline: ROBERTO CENICEROS

Boeing Co. applied a "lean manufacturing process to improve absence management while merging its short- and long-term disability program administration with its leave-of-absence offerings.

Toyota Motor Corp. pioneered the lead philosophy that allows practitioners to simplify and become more efficient by identifying and eliminating waste, said panelist Jacqueline Coulter, program manager in the leave management services for Boeing, at the Disability Management Employer Coalition's annual conference.

Boeing's leave management program underwent the lean process beginning in 2007 because of several inefficiencies, Ms. ...

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