Article: Monitoring and evaluating the delivery of services under managed care.(Service Delivery in an Evolving Managed Care Environment)

The Spring 1996 issue of the Health Care Financing Review focused on articles dealing with challenges and recent developments in paying managed care organizations. This issue, "Service Delivery in an Evolving Managed Care Environment," extends the discussion to monitoring and evaluating the services delivered by MCOs. As reflected in the range of this issue's articles, monitoring and evaluating service delivery is extremely important for a variety of reasons. It allows managed care's impacts on costs and utilization to be assessed and allows for an examination of the adequacy and accuracy of payment mechanisms. Perhaps the most important reason, however, is to assure the ...

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