Article: E SOURCE Announces Top Utility Web Sites.

Study Finds Making Payments Online Is Hard for Customers

BOULDER, Colo., Aug. 18 /PRNewswire/ -- According to the latest E SOURCE benchmark results for the performance of North American utility web sites, the top-rated U.S. electric and gas web sites belong to Avista Utilities, Arizona Public Service, South Carolina Electric and Gas, Wisconsin Public Service, Pacific Gas and Electric, and Alliant Energy. The top-rated Canadian utility web sites belong to BC Hydro and Union Gas.

The "E SOURCE 2009 Review of North American Electric and Gas Company Web Sites" assessed the web sites of 100 U.S. and Canadian utilities. Between December 2008 and May 2009, a ...

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