Article: CA First Major Vendor Certified on All 14 ITIL Version 3 Processes Through PinkVERIFY Assessment; Solidifies Leadership Position in Service Management with More ITIL Processes Certified than BMC, HP and IBM.

M2 PRESSWIRE-19 August 2009-CA Inc: CA First Major Vendor Certified on All 14 ITIL Version 3 Processes Through PinkVERIFY Assessment; Solidifies Leadership Position in Service Management with More ITIL Processes Certified than BMC, HP and IBM(C)1994-2009 M2 COMMUNICATIONS

RDATE:18082009

ISLANDIA, N.Y.-- CA, Inc. (NASDAQ: CA) today announced that CA Service Desk Manager r12 has achieved PinkVERIFY certification on all 14 available ITIL version 3 (V3) processes. This certification gives CA a unique advantage over its competition as one of the very few organizations to have achieved such a high level of recognition for building ITIL best practices into its ...

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