|
|
Article: Opportunities off the beaten track in the knowledge outsourcing field: a knowledge process outsourcing sector doing well even in these challenging times is in the healthcare and pharmaceutical knowledge space. Some argue that the scale is too small to consider growth but not being overloaded has helped such companies to do well.(BUSINESS)
- Article from:
- Today's Manager
- Article date:
- August 1, 2009
- Author:
CopyrightCOPYRIGHT 2009 Singapore Institute of Management. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
|
[ILLUSTRATION OMITTED]
IN 2007, several agencies had predicted that knowledge process outsourcing (KPO) would be in the range of US$10 billion to US$17 billion by 2009/2010. They certainly did not see the sub-prime crisis coming. But that is the reality today.
The hardest hit is the financial sector. Most of the KPOs in that sector that were bullish of growing 70 to 80 per cent a year are down to about 5 per cent. But this is not for the long term. The KPO is here to stay and will bounce back sooner than others.
A KPO sector doing well even in these challenging times is in the healthcare and pharmaceutical knowledge space. Some argue that the ...