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Article: When trouble intrudes on star employees' work.
- Article from:
- Physician Relations Update
- Article date:
- September 1, 1998
CopyrightCOPYRIGHT 1998 AHC Media LLC. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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When trouble intrudes on star employees' work
How can you re-motivate an employee?
One of the star performers at Coastal Surgical in Pasadena, TX, has been with the practice for more than six years. She has been so successful at whatever tasks she was given that recently, administrator Ann Shorter created a position for her that rewarded her abilities. That's why it was a shock 18 months ago when her work started slipping. She was missing work on Mondays, projects weren't done on time, and they weren't done to her previous capabilities.
It took about six months of coaching, commiserating, and encouraging to get the employee back on track.
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