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Article: United States : eGain ServiceTM 8.0 Selected as KMWorld Trend-Setting Product of 2009.
- Article from:
- TendersInfo
- Article date:
- August 27, 2009
CopyrightCOPYRIGHT 2009 Al Bawaba (Middle East) Ltd. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Byline: pinto03
eGain Communications Corporation (OTCBB: EGAN), the leading provider of multichannel customer service and knowledge management software, on-site and on-demand, today announced that KMWorld magazine has named eGain Service 8.0 as a Trend-Setting Product for 2009.
Now in its seventh year, KMWorld's Trend-Setting Product Award is presented to companies based on various criteria, with customer feedback as the most relevant. Hugh McKellar, KMWorld editor-in-chief, states, "This year, more than 800 products were assessed by our judging panel, which consists of editorial colleagues, analysts, system integrators, vendors themselves, ...