Article: nGenera CIM Powers Digital UK Contact Centre; Customer Interaction Management tools help digital switchover company provide high quality customer service via phone, email and web self-service channels.

Article: Digital UK contact centre uses ...
Telecomworldwire;  September 4, 2009 ;     516 words ... ... September 2009-Digital UK contact centre uses customer ... being used by Digital UK in its customer contact centre. The facility ... knowledgebase contact centre tools are helping ... incoming enquiries. Digital UK is responsible ...

Article: Digital UK should foot bill for TV woes ; LETTERS
Western Morning News, The Plymouth (UK);  October 20, 2009 ;     510 words ...BILL Taylor, of Digital UK, suggests that if viewers have persistent ... money to solve problems generated by Digital UK? I never experienced any trouble ... I followed all the instructions by Digital UK and Freeview diligently, and my reception ...

Article: Rapier scoops major business for Digital UK.( ...
Precision Marketing;  January 13, 2006 ;     700+ words ... ... understood to have won the direct business for Digital UK, the broadcaster-funded organisation ... switched off in 2012. Neither Rapier nor Digital UK were prepared to comment on the story. Last week, Digital UK, formerly known as SwitchCo, appointed ...

Article: PROFILE: Finger on the digital pulse.(Digital ...
Precision Marketing;  May 4, 2007 ;     700+ words ... ... digital TV switchover by 2012 is one that Digital UK's Jane Ostler is relishing. Don ... communications spend, and devise branding. When Digital UK was launched, initially under the name ... will be a lot of very unhappy viewers. Digital UK has to ensure that everyone is aware ...

Article: Digital UK tunes into Scotland for Britain's first ...
Evening News - Scotland;  February 2, 2006 ;     605 words ...DIGITAL UK, the body overseeing the multi-billion ... Man. Ford Ennals, chief executive of Digital UK - which has been set up by broadcasting ... themselves unable to receive a picture. Digital UK said it had launched a search for a regional ...

Article: Digital UK puts you in the picture
Evening News - Scotland;  July 5, 2007 ;     678 words ... ... from Black Hill, will switch in 2011. Digital UK has been set up to run the switchover ... will be an historic event. Our job at Digital UK is to ensure that everyone in Edinburgh ... digital TV can get impartial advice from Digital UK, by telephoning 0845 6 50 50 50, or ...

Article: United Kingdom: Digital UK Limited issues RFP for ...
TendersInfo;  March 20, 2009 ;     700+ words ...Byline: Mamta03 Digital UK Limited is coordinating the switchover ... multiplex operators Arqiva and SDN. Digital UK is an impartial, not-for-profit ... TV through a telephone line). Digital UK Limited is seeking to procure the ...