Article: Digital UK contact centre uses customer interaction management tools from nGenera.

Article: nGenera CIM Powers Digital UK Contact Centre; ...
M2 Presswire;  September 3, 2009 ;     700+ words ... ... CIM Powers Digital UK Contact Centre; Customer Interaction Management ... Using the customer interaction management ... products, the Digital UK contact centre ... website. "Digital UK is benefiting from a customer interaction management ...

Article: Stratasoft Wins Coveted Customer Interaction ...
Business Wire;  February 22, 2005 ;     700+ words ... ... is proud to be the recipient of Customer Interaction Solutions Magazine 2004 Product ... Marketing Corporation's (TMC)(R) Customer Interaction Solutions magazine announced this ... prestigious Product of the Year awards. Customer Interaction Solutions has been the leading publication ...

Article: eglue Presented 2007 Product of the Year Award by Customer ...
Business Wire;  December 10, 2007 ;     700+ words ... ... announced that it's InterAct Suite, customer interaction management solution, has received ... Marketing Corporation's (TMC[R]) Customer Interaction Solutions magazine (www.cismag ... effectiveness and the value of every customer interaction, resulting in increased customer ...

Article: Hyperion ships CRM analysis application; Hyperion Customer ...
M2 Presswire;  April 12, 2000 ;     700+ words ... ... analysis application; Hyperion Customer Interaction Center increases return on investment ... today began shipping Hyperion Customer Interaction Center, a robust solution for measuring ... Hyperion CRM Analysis, Hyperion Customer Interaction Center delivers a robust solution ...

Article: eglue Receives 2009 CRM Excellence Award from Customer ...
Business Wire;  June 2, 2009 ;     700+ words ... ... that maximizes the return on every customer interaction, and UPC Netherlands (UPC ... TMC)'s, www.tmcnet.com, Customer Interaction Solutions([R]) magazine (www ... implementing the eglue solution at UPC. Customer Interaction Solutions has been the premier publication ...

Article: Envision Telephony, Inc. Awarded Customer ...
Business Wire;  February 7, 2007 ;     700+ words ... ... enterprise, announced today that Customer Interaction Solutions([R]) magazine (www ... Product of the Year Award winner. Customer Interaction Solutions has been the premier publication ... teleservices industries since 1982. Customer Interaction Solutions editors selected the companies ...

Article: Stratasoft's StrataSIP Web Agent is honored with Customer ...
Business Wire;  April 26, 2005 ;     700+ words ... ... application has been recognized with the Customer Interaction Solutions Magazine 2005 IP Contact ... Marketing Corporation's (TMC(R)) Customer Interaction Solutions magazine have announced ... Center Technology Pioneer Award. Customer Interaction Solutions has been the leading ...