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Article: The phenomenon of knowledge management: what does it mean to the information profession?
- Article from:
- Information Outlook
- Article date:
- May 1, 1998
- Author:
CopyrightCOPYRIGHT 1998 Special Libraries Association. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Knowledge Management: An Emerging Concern
Knowledge management is emerging as a key concern of organizations, particularly those who have already redesigned their business processes and embedded a total quality approach into their practices. Major consulting firms are now gearing up to add knowledge management to their lines of business.
What does this mean to library and information service professionals? Does it mean that the nirvana of public appreciation and value is here? After all, don't librarians organize and provide access to knowledge? Is it yet another management fad of the type referred to by Hilmer and Donaldson[1] that promises to be the ...