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Article: MAKING THE CASE FOR DIVERSITY TRAINING: CONFRONTED BY GROWING CRITICISM, CONSULTANTS FOCUS ON BOTTOM LINE.
- Article from:
- Crain's New York Business
- Article date:
- June 8, 1998
- Author:
CopyrightCOPYRIGHT 1998 Crain Communications, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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If the Titanic's going down, it's pretty easy to sell life preservers. Diversity consultants summoned after a company has been sued for discrimination find themselves in that enviable position.
But what about the ones who aren't answering a distress call? These days, those small businesspeople are having to make a more watertight case for their services.
In the wake of unfavorable media reports and a growing chorus of dissatisfaction with diversity training methods, local diversity consultants are refining their pitches. Some are painting doomsday scenarios about what could happen without diversity training: workplace violence, or expensive lawsuits filed by ...