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Article: Empolis Presents E-Service Suite and Voice of the Customer at Call Centre Expo.
- Article from:
- PR Newswire Europe
- Article date:
- September 21, 2009
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KAISERSLAUTERN, Germany, September 21 /PRNewswire/ --
- Global Semantic Application Vendor Demonstrates Benefits for Service Organisations
Empolis GmbH, an Attensity Group company, will present its award-winning business applications at this year's Call Centre & Customer Management Expo held at the NEC, Birmingham in England on September 22nd and 23rd. The web-based E-Service Suite as well as text analytics application, Voice of the Customer, will be demonstrated at the Birmingham event.
The Empolis E-Service Suite automates and optimizes services processes, producing more precise customer responses and improving service quality, operational ...