Article: Telephonetics VIP opens the door on a new sophisticated solution to customer contact.

M2 PRESSWIRE-23 September 2009-Telephonetics VIP: Telephonetics VIP opens the door on a new sophisticated solution to customer contact(C)1994-2009 M2 COMMUNICATIONS

RDATE:23092009

Hemel Hempstead, UK - Telephonetics VIP, the speech automation specialist, is proud to announce the release of ContactCentre 59R an innovative customer contact solution designed to put customers in control and give them choice about how they interact with an organisation.

Designed to improve customer service, maximise call centre agent efficiency and drive down costs, ContactCentre 59R integrates with an organisation's existing infrastructure to distribute calls to ...

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