Article: HD CONSUMERS: The Frontline.

Paul Dickinson Sales and marketing director, Virgin Atlantic

We have seen the emergence of HD-ready consumers for some time and have moved to integrate all our marketing so that we are talking to as many potential passengers as possible and catching them when flying away is on their minds.

It's important to us that we don't just rely on glamorous TV ads or our sister company Virgin Holidays to communicate with our customers. We need to stand out on our own merit and generate as much share of voice as possible.

This includes collecting and segmenting data to support our marketing efforts so that what we do is talk to our customers in ...

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