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Article: Recognized BPM Expert's New Book Provides Simple Real-World Approach to Achieving BPM Success.
- Article from:
- Business Wire
- Article date:
- October 5, 2009
CopyrightCOPYRIGHT 2009 Business Wire. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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"Insider's Guide" Exposes Focus on People as Secret Ingredient
ORLANDO, Fla. -- Award-winning author and Business Process Management (BPM) analyst and consultant Terry Schurter today launched The Insiders' Guide to BPM: 7 Steps to Process Mastery, a simple, real-world guide to help businesses take full advantage of BPM in transforming their processes to achieve new levels of performance, quality, cost reduction and business value. According to Schurter, fulfilling the promise of BPM means changing how work gets done, not just through automation or software, but by focusing on all of the people who actually do the work every day. The book is intended for those ...