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Article: SRI LANKA RURAL SECTOR EYED BY GLOBAL BPO SERVICE PROVIDERS.
- Article from:
- AsiaPulse News
- Article date:
- October 5, 2009
CopyrightCOPYRIGHT 2009 Asia Pulse Pty Ltd. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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COLOMBO, Oct 5 Asia Pulse - Sri Lanka's rural economy can take a slice of India's 12 billion dollar Business Process Outsourcing (BPO) industry by catering to the bottom of the pyramid customers who look at costs over optimum service, a foreign investor said.
"India does about US$12 billion of knowledge base process work; 10 per cent of that is a big amount for us," Raj Amirthanayagam, managing director of Revanalytics Solutions Inc., a Canadian technology company, said.
"They can make 2,000 rupees (US$17.42) an hour; that's what's paid in other countries for quality processed work."
India is one of the largest BPO operators in the world, but ...