Article: Customer service is king in the lead up to Christmas; Yet high street retailers and supermarkets are faring badly, new survey reveals.

Article: Retail Eyes survey puts Twickenham top for ...
M2 Presswire;  October 2, 2007 ;     700+ words ... ... Retail Eyes: Retail Eyes survey puts Twickenham top for customer service and Southend ... October 2007) Retail Eyes, the fastest growing customer service evaluation ... nationwide for customer service in the Retail Eyes survey ...

Article: Retail Eyes Appoints New Financial Director.
M2 Presswire;  September 19, 2006 ;     658 words ... ... 19092006 MILTON KEYNES - Retail Eyes, the fastest growing customer service evaluation company in the UK ... the coming years". About Retail Eyes Retail Eyes is the UK's fastest growing customer service evaluation business and employs ...

Article: Better customer service is as easy as ABC for one ...
The Scotsman;  October 15, 2007 ;     700+ words ... ... deliver class-leading customer service with a genuine passion ... self-evident - great customer service, and retaining loyal ... commercial director at Retail Eyes, which tests customer-service levels at thousands of ...

Article: Mystery shoppers put Scots town in top spot for customer ...
The Daily Mail (London, England);  September 29, 2006 ;     626 words ... ... the survey, Retail Eyes, which evaluates ... Every aspect of customer service, from how ... worst place for customer service, according ... and Croydon. Retail Eyes said Scotland ... average mark for customer service was the highest ...

Article: City discovers it comes miles better for customer ...
Press and Journal, The Aberdeen (UK);  October 3, 2006 ;     570 words ... ... top city for customer service, beating bigger ... An independent customer service evaluation firm, Retail Eyes, compiled the ... for the task by Retail Eyes, were asked ... came top for customer service in the UK, with ...

Article: Dundee beats bigger cities for great customer ...
Press and Journal, The Aberdeen (UK);  October 3, 2006 ;     478 words ... ... top city for customer service, beating bigger ... Independent customer service evaluation firm, Retail Eyes, compiled the ... for the task by Retail Eyes, were asked ... came top for customer service in the UK, with ...

Article: Questions over town's showing in new customer ...
Herald Express (Torquay UK);  October 9, 2009 ;     645 words ... ... the worst in the UK for customer service. Market research firm Retail Eyes sent trained mystery shoppers ... about the turnaround in customer service at Waitrose at Plainmoor ... coincide with National Customer Service Week.