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Article: Leading Medical Device Provider Chooses TrackWise Software to Optimize Customer Complaint Handling.
- Article from:
- Computer Weekly News
- Article date:
- October 15, 2009
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Sparta Systems, Inc., the maker of TrackWise[R] software and the market leader in enterprise quality and compliance solutions, announced that Ascent Healthcare Solutions, Inc. a leader in delivering healthcare resource sustainability has selected its TrackWise Enterprise Quality Management System (EQMS) to streamline organizational quality practices and improve compliance with industry regulations. Ascent will deploy TrackWise software specifically to manage key quality processes, including customer complaints and corrective and preventive actions (CAPAs).
Previously, Ascent had relied on a paper-based model to track and report on all incoming customer ...