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Article: Bell Atlantic Launches New Attack on 'Cramming'; Customers Can Limit Which Providers Appear on Bill; First Company to Give Customers Such Control
- Article from:
- PR Newswire
- Article date:
- July 23, 1998
CopyrightCOPYRIGHT 1998 PR Newswire Association LLC. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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NEW YORK, July 23 /PRNewswire/ -- Bell Atlantic today became the first telecommunications company in the country to unveil plans to allow its customers to limit the service providers whose charges are carried on their Bell Atlantic telephone bill. The move is the latest in a series of bold initiatives by Bell Atlantic to thwart the growing practice of "cramming," or the inclusion of bogus charges on telephone bills.
"Our customers want and deserve control over their phone bills. We intend to give them just that," said James G. Cullen, president and CEO of Bell Atlantic's Telecom Group.
Bell Atlantic now bills its customers for telephone calls and ...