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Article: Want to get into OCS? A primer: vending operators have different options for expanding into OCS. Whichever method they choose, they need to recognize the need for a dedicated OCS organization and they must have a passion for the business.(BUSINESS BASICS: BUILDING BLOCKS FOR SMALL- AND MEDIUM-SIZE OPERATIONS)
- Article from:
- Automatic Merchandiser
- Article date:
- September 1, 2009
- Author:
CopyrightCOPYRIGHT 2009 Cygnus Business Media. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Alas, the world has changed; the number of obtainable vending accounts has shrunk dramatically, accompanied by a precipitous drop in discretionary consumer spending. This double whammy has wounded all vending operators, some fatally.
It is time to get serious about replacing the lost vending revenue, and OCS is a logical option.
In seeking OCS accounts, there are many more doors to knock on than vending. However, there is also more competition. While I endorse a separate but equal business model for OCS and vending, there certainly are synergies in warehousing, purchasing, occupancy costs, etc.
The need to expand ...