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Article: Global 360 Unveils Case360 11.0, Industry's First True Case Management Product.
- Article from:
- Biotech Week
- Article date:
- October 21, 2009
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Global 360, a leading provider of Process and Document Management solutions, today launched the industry's first true case management solution, Case360 11.0. Leveraging Global 360's Persona-based BPM approach to meet the specific needs of all participants in a process, Case360 11.0 supports dynamic, ad-hoc processes and for the first time combines the advantages of case management with full support for conventional processes (see also Global 360, Inc.).
Extending the role-based reach of Global 360's persona-based approach, Case360 11.0 offers two new Personas, Researcher and Data Entry Clerk. For these workers, whose tasks are often of an ad-hoc nature and ...