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Article: Allegiance Engage Platform 6.3 Expands Ways to Collect, Manage and Analyze Voice of Customers, Employees and Partners.
- Article from:
- Information Technology Newsweekly
- Article date:
- October 20, 2009
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Allegiance, Inc. announced the immediate availability of Allegiance Engage 6.3, a comprehensive system that continually collects feedback from multiple channels into a central database for real-time analysis and action. Engage 6.3 incorporates Inquisite Survey, a robust and proven end-to-end survey solution acquired by Allegiance, to provide organizations with a single platform to perform surveys and gather, analyze and act on feedback from customers, partners and employees.
With Engage 6.3, Allegiance customers can conduct transactional and engagement surveys as well as gather unsolicited feedback (e.g. comments, questions, concerns, suggestions, etc.) through a ...