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Article: United States: Verizon's Broadband Internet Services Rank Highest in J.D. Power Customer Satisfaction Study.
- Article from:
- TendersInfo
- Article date:
- October 29, 2009
CopyrightCOPYRIGHT 2009 Al Bawaba (Middle East) Ltd. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Byline: datta03
Verizon's consumer broadband services - Verizon FiOS Internet and Verizon High Speed Internet (HSI) - outperform all their competitors when it comes to overall customer satisfaction in the East, according to the J.D. Power and Associates "2009 Internet Service Provider (ISP) Residential Customer Satisfaction Study"SM released Wednesday (Oct. 28).
Verizon's advanced FiOS Internet and its digital-subscriber-line (DSL)-based HSI service outscored 10 providers measured in the East region of the ISP study - including all cable providers - in overall satisfaction and four factors: performance and reliability, cost of service, offerings and ...