Article: LETTERS.(News)

What is the greatest challenge facing the collection industry and/or the bad-debt market in Q4 and heading into 2010?

One of the biggest is dealing with the legislative and regulatory climate in our industry, which favors the consumer. It stands to become considerably more consumer-friendly under the Obama Administration [and because of] the financial crisis and the government's actions in response. This will lead to increased scrutiny of the collection industry and potentially broad changes to the regulatory environment.

Jim Reitzel Director-Legislative Affairs

Asset Acceptance LLC

Warren, Mich.

Keeping your faith going and ...

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