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Article: RightNow Offers Free Migration to All Kana Customers.
- Article from:
- Business Wire
- Article date:
- November 5, 2009
CopyrightCOPYRIGHT 2009 Business Wire. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Customer Service Leader Provides Kana Clients with Low-Risk Alternative for Delivering Great Customer Experiences
BOZEMAN, Mont. -- RightNow Technologies (NASDAQ:RNOW) is offering Kana clients free migration services as an alternative to the uncertain future they face as a result of its acquisition by Accel-KKR, a technology-focused private equity firm.
Recently, many Kana clients have replaced Kana with RightNow and have seen an increase in operational savings, plus higher customer satisfaction rates.
"At drugstore.com our service is our brand, so delivering a fast and excellent customer experience is critical. Since moving to RightNow, our ...