|
|
Article: Technology, New Service Models, Vertical Expansion to Drive BPO.
- Article from:
- Business Wire
- Article date:
- November 5, 2009
CopyrightCOPYRIGHT 2009 Business Wire. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
|
StarTek CEO and President Identifies Three Outsourcing Mega-Trends
MANILA, Philippines -- Technology, not only the search for talent, is emerging as one of three megatrends that will change the character of the business process outsourcing (BPO) industry, according to StarTek CEO and President Larry Jones. Suggesting that "agents will be turbocharged on technology," Jones envisions services delivery through multiple emerging technologies including social networking.
In recent years, BPO services providers have built service centers around the world, often in emerging nations, that provide a plentiful supply of educated but low-cost workers. While talent ...
Related newspaper, magazine, and journal articles:
|
|
Article: Citi to hire 1,000 people in Philippines next year.
PTI - The Press Trust of India Ltd.;
November 24, 2008 ;
700+ words
... ... Today newspaper quoted Mark Jones, Citigroup's Philippines country business manager and ... and building the business," Jones said, adding that the new jobs ... reporting operations in the Philippines. "There is a whole lot of ...
|
|