Article: Living on the edge: this Chicago-area service center has found a comfortable niche specializing in the edging of narrow slit coils.(CASE STUDY)(Clingan Steel Inc.)(Company overview)

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STEVE CLINGAN IS SOMETHING OF A CONTRARIAN. The 76-year-old steel industry veteran readily admits his company is not the typical bundle-breaker. He carries far too much inventory, he says, and he's more interested in making a profit than just making a sale. "Our specialty is value-added processing. Almost every pound we ship has something done to it," he says.

Clingan believes many service centers fall victim to a high-volume mentality and sacrifice profitability unnecessarily. "There is a lot more price flexibility in steel than most merchants want to acknowledge. We have made it seem inflexible by commoditizing everything. If ...

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