Article: KM at work: a look at how organizations maximize knowledge to deliver results.(Company overview)

At one time, knowledge management (KM) purely encompassed the library-style research-and-documentation endeavor required to organize knowledge--primarily for companies that trade in knowledge, such as law firms and consultancies. Early in its life, KM was defined by Thomas A. Stewart in a Fortune magazine article entitled "Mapping Corporate Brainpower," as "Efforts to transmute the accumulated knowledge of individual employees into a corporate asset." Today, KM has grown well beyond these original boundaries, and its tenets are leveraged by organizations of all kinds to manage information and intellectual assets. Tammy Erickson, president of the nGenera Innovation Network ...

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