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Article: FeatureTel Replaces City of Durham Phone System with Unified VoIP Phone Services Solution.
- Article from:
- Telecommunications Weekly
- Article date:
- November 11, 2009
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FeatureTel Telecommunications, North Carolina's premier hosted VoIP telephone services solutions company, recently completed the installation of phones and related services for 1,815 users across the City of Durham operations, including police and fire rescue. The $1.63 million contract includes network equipment upgrades and a three-year service agreement.
"We had realized for some time our system was antiquated," said Michiyo Wagner, director of Technology Solutions for the City of Durham, the state's fourth largest municipality, "but the cost to upgrade had been prohibitive." In 2008, Wagner issued an RFP for a hosted VoIP solution within the department's ...
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