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Article: IBM Helps Alameda County Deliver Social Services.
- Article from:
- Biotech Week
- Article date:
- November 11, 2009
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IBM (NYSE:IBM) announced that California's Alameda County Social Services Agency (Alameda County SSA) is using IBM analytics technology to improve the delivery of social services by implementing efficiencies at every program level. Furthermore it will help assure that the correct benefit amounts get to deserving clients (see also IBM Corporation).
The new analytics system enables caseworkers to quickly and securely verify claims and make critical decisions on services within minutes thereby improving the eligibility process for clients needing to access county services. Alameda County caseworkers and clients will now benefit from instant automated notifications ...